Terms & Conditions

Hey there! Before you place an order, here’s the lowdown on how things work around here. By shopping with House of Elle, you agree to these terms—so let’s make sure we’re all on the same page!

1. Orders & Customization

• Every item is made just for you, so once an order goes into production, we can’t cancel or modify it.

• Need a tweak before we start? Reach out ASAP on WhatsApp at +91 81694 13536, and we’ll do our best!

• Colors and designs may look slightly different due to screen settings—so expect slight variations.

2. Shipping & Delivery

• We ship your goodies as quickly as possible, but delivery times may vary. Once your order is with our courier partners, it’s out of our hands.

• If your package is delayed, let us know, and we’ll check with the courier—but we can’t be held responsible for delays caused by them.

• Wrong Address? If your order is returned due to an incorrect address, you’ll need to cover re-shipping costs.

3. Returns & Refunds

• No returns or exchanges—everything is custom-made just for you!

• If you receive the wrong or damaged item, let us know within 48 hours with photos, and we’ll fix it.

• Refunds (if applicable) will be processed within 5-7 business days once approved.

4. Payments & Pricing

• All prices are final at checkout—no sneaky hidden fees!

• We accept multiple payment methods for your convenience.

5. Intellectual Property

• All designs, images, and content on our website belong to House of Elle. Copying or using them without permission? Not cool.

6. Need Help?

• For any issues, just WhatsApp us at +91 81694 13536—we’re happy to help!

By placing an order, you acknowledge that you’ve read and agreed to these terms. Let’s create something amazing together! 💖